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iPTV, the numbers game

November 19, 2007 billjames1 Leave a comment

The UK IPTV customer numbers just don’t add up at the moment, but everyone is being very optimistic for the UK, European and Global take-up. Loads of people have jumped on the BT-bashing bandwagon to say that they are behind target with numbers of customers recruited onto their broadband TV service BT Vision. BT is claiming it is ahead of schedule in acquisitions, many observers are keen to interpret the numbers differently. Nonetheless some ambitious forecasts are being touted by BT and others for the next three to five years.

 BT Vision says that its public target is still 100,000 customers by the end of 2007 and it is actually ahead of schedule. In fact they say they have already signed up 100,000 customers, although according to the most recent figures it has only 70,000 installations. So it would seem there is quite a lag between signing them up and setting up the service for them. they also say they are adding over 5,000 customers a week, so 100,000 by the end of the year looks possible. In previous statements BT said it would have be “initially connecting thousands of customers then hundreds of thousands by the end of 2007″.

 Despite all this confusion BT Vision has re-iterated its target of 2-3 million customers in the medium term, which it defines as “3-5 years from December 2006″. So that is at least 2 million customers by the end of 2011, a big challenge at over nine thousand net new customers a week for four years. To achieve three million customers in the next two years would require over 27,000 new customers a week. That does not take into account customer churn, which is likely to see at least 10% of these customers leaving every year.

Meanwhile, Tiscali TV who acquired the Video Networks Homechoice service in August 2006 for £100 million reported having only 36,000 customers at the end of October 2007, despite extending its network to be able to reach over five million homes in the UK. Tiscali has been migrating customers onto its own local loop unbundled network. The company says it is registering 250 new activations per day. The number of television customers still remains a small fraction of its broadband customer base, which now stands at over two million. The baffling thing is that Homechoice reported 45,000 customers before the change of ownership.

 But to keep the theme of optimism, research company MRG has substantially uplifted their global forecast of IPTV subscribers, up from 63.6 million to 72.6 million in 2011. Apparently, this reflects their view of big opportunities for America, China, India and Korea to catch up with Europe. Len Feldman, director of IPTV analysis at MRG says “Europe will remain the number one IPTV market in terms of subscriber count through 2011, but Asia is catching up quickly and will most likely surpass Europe in 2012-2013,” he added. “In North America, Verizon and AT&T are growing considerably faster than we previously forecasted, and we expect Verizon to be the world’s largest IPTV service provider in 2011.”

CE firms thinking out of the box

November 17, 2007 billjames1 Leave a comment

Most of the talk about Broadband Delivered Video & TV assumes a Set Top Box (STB) is required. Well there comes a time when we’ve got enough STB’s in the living room thank you. So Consumer Electronics (CE) firms are exploring services and products delivering video content to TVs using non-traditional methods.

This topic get’s some coverage in a new study by IMS Research with the snappy title of “Hybrid Set-top Box Developments and the Impact of Other Hybrid Equipment.” According to the company’s research director and study author, Anna Hunt, ““Integration of digital receiver technology into DVD and blue-laser products and into TV sets, as well as IP-enabling of many CE devices such as game consoles, is becoming much more popular. This trend illustrates that in the future, many CE devices, beyond the STB, will deliver digital video content to the TV set.” IMS Research forecasts that in 2012, over 200 million devices such as these will ship worldwide. Hunt adds, “With services such as Joost and Xbox LIVE Marketplace, as well as content providers’ initiatives to deliver content directly to consumers, traditional cable and satellite TV operators will continue to face challenges relating to the integration of new concepts and technologies into their service and content strategies in order to remain competitive.” Many established companies, such as Google, Amazon, and NBC, as well as newer entrants such as Joost and BIBC, are aggressively pursuing opportunities in delivering content to consumers via the Internet to the PC or via IP to the TV set.

So I think it’s fair to assume we will see some interesting new hybrid and integrated services announced at CES in January. www.cesweb.org

IMS Research estimates that in 2007, about 30.7 million IP-enabled consoles will ship worldwide as well as over 6 million devices such as digital media adapters, SlingCatcher, Apple TV, and Media Center PCs.

More information on this study at www.imsresearch.com or free download at www.bibc.com

iPTV heading for mass market status

January 8, 2007 billjames1 Leave a comment

I spotted this interesting release that pumps up the growth of IPTV, it is overstating the progress but what is clear is that there really is progress. Take a look at what they say at www.iptv-forum.com/.

IPTV is moving rapidly towards mass-market adoption. The involvement of incumbent telecoms operators in most major markets by 2007 (France, Spain, Italy, UK, Germany, Austria and the Netherlands, for example) will provide the marketing, word-of-mouth and – for the many conservative-minded television viewers yet to switch to digital TV – the credibility that could boost the market for all IPTV providers.

Several early IPTV deployments are now reaching subscriber figures where they must be taken seriously, including Telefonica in Spain, which has over 200,000 subscribers for its Imagenio television service (launched commercially November 2004). The Spanish company is predicting one million customers by 2008. France Telecom (launched December 2003) doubled its customer count during 2005, ending the year with 200,000 subscribers for its MaLigne TV service too. The pace of deployment is accelerating: Telekom Austria launched its aonDigitalTV video-over-DSL service in Vienna in March 2006 and KPN in the Netherlands is preparing for a second quarter (2006) commercial launch. Deutsche Telekom is hoping to roll out its 100 channel broadcast TV (including HDTV) and VOD service late summer 2006 and BT has scheduled late summer/autumn for its hybrid DSL/DTT offering.

Competition is also increasing. Utility companies continue to launch television services but the main rivals to the big telcos are alternative broadband providers using Local Loop Unbundling (LLU). The second half of 2006 and 2007 will also see the expansion of incumbent telcos into territories outside their domestic markets, where necessary using LLU to compete with their peers on ‘leased’ networks. France Telecom has already announced that it will launch IPTV in Spain, the UK and Poland this year, followed by the Netherlands (not to mention Mauritius, Senegal and the Ivory Coast). Meanwhile Telecom Italia – through its subsidiary HanseNet – is adding television to its existing telephone and DSL services in Germany, starting in Hamburg. Telecom Italia also launched television services in France (via Telecom Italia France’s AliceBox triple-play service) in January. Meanwhile, Deutsche Telekom subsidiary T-Online is taking IPTV to Hungary, with a planned commercial roll-out of TV-over-DSL in Budapest and other major cities later this year. And to add further spice to this market, existing Pay TV operators from the satellite and cable world are buying into DSL. BSkyB bought UK DSL network provider Easynet in January (2006) to give itself a two-way network and exploit the “exciting opportunities that now exist to combine quality entertainment with significant high-speed connections.” Europe’s largest satellite TV provider has told investors that it intends to introduce IPTV some time after 2007. Meanwhile, UPC Austria (part of the pan-European UPC group owned by Liberty Global) has agreed to acquire the Austrian xDSL provider Inode – so establishing a national footprint, initially for high-speed data and voice. All this activity is underpinned by network upgrades across the continent, with BT in the UK now committed to delivering ADSL speeds up 8Mbps from 5,300 telephone exchanges in the UK – putting broadband in reach of 99.6 per cent of the country. France Telecom and Telefonica, among others, are using ADSL2+ and Deutsche Telekom will deploy television services exclusively on VDSL, using the 50Mbps fibre/copper network being built by its fixed network infrastructure division, T-Com. T-Com expects VDSL in 40 cities by the end of 2007, putting 11 million homes within reach of the planned IPTV service.

So with high-speed networks available and expanding their reach, multiple service launches and growing subscriber figures, the big questions are how much market share IPTV providers can take from satellite and cable, and whether they can make money – if indeed, video revenues are their real motive rather than simply reducing churn on voice/data customers. Are there digital TV newcomers who will choose IPTV ahead of digital terrestrial – and are these the customers IPTV providers want? And can companies differentiate their services sufficiently from cable and satellite to tempt existing Pay TV subscribers away from them?

I think it is fair to say Broadband-Delivered Video & IPTV will ramp up in 2007, thanks to products like Brightcove and whatever Google does with YouTube/Google Video. Also we’ll see more of Interactive TV (iTV etc). On this theme, the Venice Project (from the founders of Skype) promises free TV all around the world. Rising adoption of IPTV technology in 2007 and Bittorrent will be an important part of the online video landscape too.

Digital pirates to pilots

September 6, 2006 billjames1 Leave a comment

The broadband internet has created tremendous opportunities for new digital media services to develop in music, video, games and gambling. At the same time pirated distribution and downloading has taken first mover advantage and many new brands have appeared. As more consumers look for interesting and exciting digital downloads so the popular consumer brands will take their place and supplement the ‘cool’ service with the ‘trust’ factor– as Shelley Taylor says “converting pirates to pilots”.

As we move more and more of our personal music collection to the hard-drive and the network we will want to control our own entertainment experience rather than feeling that everything is locked up and inaccessible. So aside from the technology development that’s moving quickly enough for most of us there’s also a demand for a simple, intuitive customer experience built around us rather than focused on the service providers product. Some of these experience issues are not new and fortunately there is a lot we can learn from how the most successful e-commerce companies have persuaded customers to buy products online through intuitive web page design, simple transaction processes, effective merchandising and attractive pricing and promotions.

The battle is on to ‘own’ the consumer relationship in the digital home. Consumer electronics and computer companies are converging on the digital living room, major computer companies like HP and Dell, and household names like Philips and Sony aren’t planning on leaving without a fight. At the same time the Telcos and Broadband Service Providers like BT, SBC, Yahoo! and AOL all expect to deliver the services that bring this digital home to life via a fat broadband pipe and a wireless network. The combined value of the consumer electronics industry and the online entertainment market runs to hundreds of billions – whether you report it in dollars, pounds or euros.

Consumers have taken to large LCD displays, high-powered multimedia PCs, and portable devices, but connecting them all is still a work in progress. But the UK now has over 6million broadband connections and the rate of adoption is accelerating fast – once homes are sufficiently wired, there is the question of where the digital living room begins and ends. With mobile phones, PDAs, and portable game players becoming more powerful, the four walls that once housed all of our movies, music, and photos are breaking down. The time we spend on entertainment now blends into the workday, helping us stay closely connected to business associates and family. The broad use of the Internet, which spawned the previous tech boom, and the increasing number of high-speed connections will inspire new generations of technology and a huge wave of digital entertainment services.

Broadband video – the gang of five

Interestingly on the theme of my last blog post I now find that research company Broadband Directions talks about the “Group of Five” as a way of grouping the “online behemoths” BD thinks are best-positioned to become next-generation, broadband-centric video distributors.

Google, Yahoo, MSN, AOL and Apple

Recent announcements have included: Google launched video ads for its AdSense network and a special promotion in Google Video Store for “The Break Up”, Jennifer Aniston’s new movie. Yahoo announced a deal with “60 Minutes” and launched a preview using Ed Bradley’s interview with Tiger Woods. MSN announced its “MSN Originals” initiative and a deal with Reveille’s Ben Silverman, producer of “The Office”. AOL announced that it acquired Lightningcast to better monetize its broadband video streams. And of course Apple continued building its roster of programming partners, announcing deals with Fox Entertainment, Discovery Networks, MTV Networks, Showtime and CBS for March Madness highlights.

Broadband video, what is that?

April 7, 2006 billjames1 Leave a comment

It’s a confusing world at the moment if you’re trying to keep track of what’s happening with digital entertainment with much talk about IPTV and other variations that often aren’t used clearly or defined properly for market observers. Here is an attempt to simplify it and a push to use the generic description, Broadband Delivered Video.

Broadband-delivered video can be defined as; video delivered from a remote server to a user’s computer. Its delivery requires a high speed or broadband Internet protocol (IP)-based connection, as opposed to a dial up connection.

As an early-stage technology or business model the definitions and language used can be confusing. Such services are sometimes referred to as; “Internet TV”, broadband TV”, “web video” or “online video”.

IPTV can be defined separately; as video which is delivered over a closed IP network to an IP-based set top box (STB) connected to the user’s television. This type of application leverages some of the underlying technology of broadband video, but the business model is closely related to existing multi-channel TV services.

This differs from broadband-delivered video; where the user experience is likely to be closer to (and will evolve from) today’s Internet-based consumer experience. The business models will be closer to those seen on today’s Internet, and we should ensure we adopt the lessons learned by successful e-commerce services.

This definition may evolve further depending on whether the video is actually viewed on the computer or on other devices, and other factors such as what underlying technologies might be used.

Adverts you don’t fast forward through

September 5, 2010 billjames1 Leave a comment

I’ve been saying for some time now that advertisers and technology companies will catch up with our DVR/Sky+ world and create adverts that we don’t fast forward through. Well it looks like ITV are ready to give it a go, working with Keystream from California initially with ITV Local on the broadband website but surely with the intention of moving it to TV. This story is likely to take a few twists and turns but it does feel inevitable that the broadcasters who’ve depended for their success on pulling in the advertising money will look to swing the balance back their way and remove some of that power from the fingertips of the viewer.

Watch this space could turn out to be a very apt phrase in this case…